Fast, Friendly, Reliable Hauling &
Junk Removalin Maryland & PA
Tylers Hauling & Removal
Duration
3 Weeks
Type
3 Screen Re-design
Responsibilites
Collected user data to redesign
a 3-screen user interface to improve
usability, accessibility, and visual appeal
Problem
Outdated, cluttered website overwhelmed users with too many options and unclear navigation.
Users often got confused, left the site, or abandoned the booking process.
Solution
Redesigned a clean, simplified experience focused on clear navigation and fast booking.
Reduced friction and guided users to complete bookings more efficiently.
Understanding the User
Conducted a small survey to understand user experience with the current site.
Found that users felt overwhelmed and expected the booking process to be long,
confusing, and difficult to complete due to cluttered information and poor structure.
Key Insights
Users prefer fast, simple booking experiences
Overwhelming layouts lead to drop off
Clear, structured flows increase conversions
Wireframes
Final Designs
After
Before
